Terms and Conditions for Fibre Subscription Service
1. Introduction
These Terms and Conditions govern the subscription to the fibre service provided by NETeffect Solutions (“the Service Provider”). By subscribing, you agree to comply with these terms.
2. Subscription Services
• Service Description: The fibre service includes high-speed internet access as specified in your subscription plan.
• Availability: Services are available in designated areas only.
3. Subscription Plans
• Plan Options: Various subscription plans are available. You may choose a plan that best suits your needs.
• Fees: Monthly fees are detailed on our website Fibre Application Form. Additional costs may apply for installation and equipment.
4. Payment Terms
• Billing Cycle: Subscriptions are billed monthly in advance. Payment is due on the first day of each billing cycle.
• Payment Methods: Payments can be made via electronic funds transfer to
FNB
Account Name : NETeffect Solutions
Account Number : 62052603737
Branch Code : 201510
5. Installation
• Installation Services: Professional installation may be required. An installation fee may apply.
• Customer Responsibilities: The customer must ensure a suitable environment for installation.
6. Usage Policy
• Prohibited Use: Subscribers may not use the service for illegal activities, spamming, or other prohibited behaviors.
7. Termination
• Cancellation: Subscribers may cancel their subscription by providing a calendar month notice period.
• Termination by Provider: The Service Provider reserves the right to terminate the service for non-payment or violation of terms.
8. Limitation of Liability
The Service Provider is not liable for any indirect, incidental, or consequential damages arising from the use of the service.
9. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy, which can be found on our website.
10. Changes to Terms
The Service Provider may modify these terms at any time. Subscribers will be notified of any significant changes.
11. Governing Law
These terms are governed by the laws of the Republic of South Africa.
12. Contact Information
For any queries, please contact us at:
NETeffect Solutions
info@neteffect.co.za
087 365 3066
neteffect.co.za